Step-1 Introduction about Vicidial
The vicidial is an open source dialer which has i think solved 99% of the call center solution whether its a Inbound,Predictive Lead rains, blaster, survey.
it has made the call the centre setup so easy now a days that anyone who has some knowledge and idea for the call centre setup will be prefer Vicidial. it
has many same version like goauto dial etc etc, the person who works on this dialer customize its graphical user end and tag him his name or any name and
launch that dialer in market and start making money of it.
Question comes How and why its so RED HOT in the market.
1) its a open source.
2) Require minimal professional skills for installation.
3) NO PRI/DIGIUM cards required which are too costly.
4) Very handy Graphical user interface.
5) easy available in the market
For these reasons i started learning the techniques so that i can install my own dialer. but frankly gus's its a tuff job but not impossible as it only require time and time only . also some keen observation and 1% knowledge of linux so that you can edit save and files.
I personally prefer Centos to be used to install vicidial as it is easily available and very handy to use. here are some important points which we need to understand before installing the vicidial.
How much you want ?
Are you having proper resources ?
Main Thing is the bandwidth.
If you have answer for all those question then you can gohead.
I have thats why iam writing this blog.
In Next Chapter we will discuss the list of resource to move further.
The vicidial is an open source dialer which has i think solved 99% of the call center solution whether its a Inbound,Predictive Lead rains, blaster, survey.
it has made the call the centre setup so easy now a days that anyone who has some knowledge and idea for the call centre setup will be prefer Vicidial. it
has many same version like goauto dial etc etc, the person who works on this dialer customize its graphical user end and tag him his name or any name and
launch that dialer in market and start making money of it.
Question comes How and why its so RED HOT in the market.
1) its a open source.
2) Require minimal professional skills for installation.
3) NO PRI/DIGIUM cards required which are too costly.
4) Very handy Graphical user interface.
5) easy available in the market
For these reasons i started learning the techniques so that i can install my own dialer. but frankly gus's its a tuff job but not impossible as it only require time and time only . also some keen observation and 1% knowledge of linux so that you can edit save and files.
I personally prefer Centos to be used to install vicidial as it is easily available and very handy to use. here are some important points which we need to understand before installing the vicidial.
How much you want ?
Are you having proper resources ?
Main Thing is the bandwidth.
If you have answer for all those question then you can gohead.
I have thats why iam writing this blog.
In Next Chapter we will discuss the list of resource to move further.
Hi, can you please show me the steps to install a modem/ dongle on vicidial for educational purposes. Thanks
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